No, under no circumstance should you access a property when the owner is not at home. You should never hold a key for an owner, and if you are ever approached to do so, please refuse and contact The Trust as soon as it is appropriate.

No. The only time that we expect a pet to be in the property of a volunteer is if they are providing Short Term or Forever Foster care.

Yes, we offer expenses to volunteers who wish to claim back fuel, travel, or approved expenses whilst fostering a pet.

We are delighted to accept young volunteers who are looking to help in their community. We require volunteers to be aged 16 to be able to volunteer independently; however, we do accept children under age 16 as young volunteers when registered along with a responsible adult who can accompany them while volunteering.

Simple answer, in the UK! We aim to be accessible to everyone in the UK, no matter how remote, with our network of devoted volunteers. If you can help, we want you to come aboard and hope that with your help, one day there will be no owner or pet beyond our reach.

It is a simple process to become a volunteer. We simply need you to complete a volunteer registration form, a photograph for our volunteer ID badge, and to provide 3 references, 2 personal and 1 professional, who can vouch for your character and suitability as a volunteer.

5 years. Once registered, volunteers remain active for 5 years. You can inform us of any changes in circumstances and cease volunteering at any time, otherwise, you will only need to come back to us to ‘re-register’ every five years.

Not at all; as a volunteer, the time you give is entirely up to you. A lot of our volunteers help a set amount per week, but we have no stipulation about the amount you volunteer.

We have no rule against being accompanied while volunteering, except being accompanied by an owner while walking a dog. All we ask is that you discuss who will be joining you with the owner in advance so there are no surprises.

Yes, you can, but there are some things to keep in mind. We have a one dog per hand rule, so if you have more than one dog or the person you are looking to support has more than one dog, then we deem it unsafe to walk 3+ at any one time.

No, the most important thing is finding the perfect match for the pet and fosterer based on their needs and circumstances.

Yes, but this may limit your suitability for some animals that require more constant company.

To foster a dog, we require direct access to a secure garden. Flats may pass for cats or indoor pets.

Yes, as long as you have your landlord’s permission to have a pet in your home.

Yes, we match pets to homes based on their experience and compatibility with other pets.

Yes, we ensure any foster pet is experienced and comfortable around children.

No, there are no fees involved in the Forever Fostering process.

Yes, we cover all vet bills for Forever Foster pets for life, except for annual inoculations.

No, we do not have rehoming centres. Pets are placed in foster homes based on prior arrangements.

Yes, we provide temporary home-from-home fostering or professional pet services during holidays.

We will do our best to support any animal that you class as your companion pet. With the help of our network of animal loving volunteers, whatever challenge is effecting an owner’s ability to look after their pet, we will aim to overcome it. We have supported hamsters, budgies, horses, alpacas and many more. Not just dogs and cats!

If you are a pet owner in need of additional support, please call us on 01736 757900 or complete a contact form.

No, we do not accept referrals from a third party. Our ethos at The Cinnamon Trust is to build relationships with owners directly, speaking about their pets and providing reassurance directly to them.

We offer pet support to owners aged 65 and up and individuals who are terminally ill, irrespective of age. This criteria applies to the whole household, not just the pet owner.

The help offered by The Trust is dependent on volunteer availability. Our most frequent requests include dog walking, cat grooming, litter tray changes, and more.

Yes, we offer our Pet Profile service for persons concerned about their pet’s future in the event of their death or move to nursing care.

We offer dog walking to registered owners who are unable to provide exercise for their dogs on a temporary or long-term basis.

We strive to provide 3 or 4 quality exercise walks a week where possible, depending on volunteer availability.

No, our support is intended for those unable to walk their dogs themselves. Owners are not covered by our insurance during volunteer walks.

We offer short-term fostering to registered owners facing hospital admission, ensuring pets feel loved and safe.

No, we only provide temporary care relating to hospital admissions. Daycare, appointments, or holidays are not covered.

The Trust was founded in 1985 by Mrs. Averil Jarvis MBE, inspired by the heartache she witnessed when elderly and terminally ill pet owners were forced to part with their beloved companions.

Mrs. Jarvis said goodbye to her cherished corgi, Cinnamon, who passed away at 17 years old, close to the time of the formation of the charity. It seemed appropriate to name The Trust in her memory.

The answer is always NO! There is no charge and never has been, as all of the help that we put in place is on a voluntary basis and made possible by the ‘circle of giving’.

The Cinnamon Trust is funded entirely by gifts, donations, and fundraising. The lifeblood of The Trust are the volunteers, who offer their time and kindness at no cost and allow us to help thousands of people and pets at little to no cost to The Trust.

The Cinnamon Trust, thanks to its network of volunteers, covers the whole of the UK. However, local availability is entirely dependent on having registered volunteers available to offer help with the task that is required at the time of request, within the distance they are willing to travel.

The Cinnamon Trust head office is located in Hayle, Cornwall. Poldarves Farm Sanctuary is located in Penzance, Cornwall. Hillside Farm Sanctuary is located in Lewdown, Devon.

Yes, The Cinnamon Trust is able to offer a free will writing service. Find out more on our ‘Leave a Gift in your Will’ page.

The only circumstance that we support with vet bills is for our Forever Foster pets, for which we cover all vet bills for life as part of the promise made to their previous owner. Unfortunately, we do not offer financial support as part of our services to the general public.

The Cinnamon Trust is not a re-homing charity. The only time we offer a new home to a pet is if an owner has made arrangements with us prior to their passing or move into permanent nursing care for their pet(s) to come into our care, should they become unable to look after them (Pet Profiling). We have no rehoming centre, kennels, cattery, or boarding facility and instead move pets into a temporary or Forever Foster homes.

No, companion pets come in all shapes and sizes, and we want to help them all. We always say, “If you love them, we do too,” so if there is a physical challenge that is proving a problem for you and your companion, we want to help.